Title:  Inspections Services Coordinator

HSB Canada, part of Munich Re, is Canada's premier engineering-driven specialty insurer and provider of inspection, engineering and technology services that set the standard for excellence in the market. Our constantly evolving offerings lead the market in cyber, equipment breakdown, renewable energy, technology services, engineering based risk management and inspection services. We bring technical expertise to help our clients stay ahead of complex, emerging and technology-based risks.  We dare to think big and we are continuously innovating on behalf of our clients. We recognize Diversity, Inclusion, and Belonging as key priorities and a culture that welcomes different thoughts and opinions.

HSB is much more! It’s insurance. Engineering. Technology. To learn more about us, please visit: www.hsb.ca.

Primary Objectives: 

The Inspections Services Coordinator plays a vital role in supporting the smooth operation of our nationwide inspections team. This role is responsible for scheduling site visits, maintaining accurate client information, and providing essential administrative support to the Inspections Department.

Job Responsibilities: 

• Scheduling and coordinating site visits with clients for our field staff over the phone and through e-mail (Inspections team). 
• Processing work orders.
• Collect and update client contact details to maintain accurate records
• Providing direct support to the Inspection Department on other administrative tasks (Invoicing, reporting, and data processing).

Qualifications:

• A minimum of post-secondary education is preferred.
• At least 2 years of proven experience in scheduling and administrative support, or a related role.
• Proficiency in office tools such as the MS Office Suite; experience using scheduling software is preferred.
• Excellent verbal and written communication skills.
• Strong interpersonal skills with the ability to build positive relationships with clients and team members.
• Exceptional organizational and time-management skills, with the ability to handle multiple priorities effectively.
• Ability to work both independently and collaboratively in a team environment.

We are pleased to offer our employees great benefits and resources to support their mental, physical and financial wellbeing. These include:

• An engaging and collaborative environment that promotes continuous learning and development
• A hybrid work environment that combines weekly in-office and remote days
• A great compensation package including an annual company bonus
• Competitive company-paid flexible health and dental benefits, starting on your first day
• Flexible dollars provided by the company to put towards a Health Spending Account and/or Wellness Spending Account
• Wellness program with tools and resources supporting your mental, physical, and financial wellbeing – on and off the job
• Participation in the DC Pension Plan with a progressive employer contribution scale based on tenure starting at 4%, plus optional company match in the RRSP plan
• Generous time off including vacation, personal days, unplanned time, Statutory Holidays and company-wide early closure half-days
• Learning and development programs and resources, including unlimited access to LinkedIn Learning, Education Assistance Program, and reimbursement for professional fees
• Employee Referral Program and Recognition Program

HSB Canada is committed to providing a work environment that is inclusive and free of employment barriers and discrimination.  Accommodations will be made for qualified applicants with a disability throughout the recruitment process.  If you receive a request for an interview and you have a disability which will require an accommodation to support your participation, please consult with Human Resources or contact hr@hsb.ca as soon as practical so that suitable accommodations can be arranged.

We thank all candidates for their interest; however only those selected for interview will be contacted.