Title:  Director, National Business Development

HSB Canada, part of Munich Re, is Canada's premier engineering-driven specialty insurer and provider of inspection, engineering and technology services that set the standard for excellence in the market. Our constantly evolving offerings lead the market in cyber, equipment breakdown, renewable energy, technology services, engineering-based risk management and inspection services. We bring technical expertise to help our clients stay ahead of complex, emerging and technology-based risks.  We dare to think big, and we are continuously innovating on behalf of our clients. We recognize Diversity, Inclusion, and Belonging as key priorities and a culture that welcomes different thoughts and opinions.

HSB is much more! It’s insurance. Engineering. Technology. To learn more about us, please visit: https://www.hsb.ca

Location: Canada

Primary Objectives:

The Director of National Business Development is a senior leadership role responsible for managing and driving the performance and growth of the National Sales team at HSB Canada. This position involves creating and executing the national distribution strategy, navigating regulatory changes, and balancing sales growth with profitability. The role requires leadership skills to maintain motivation across a geographically diverse sales team, ensure customer satisfaction, and achieve high-quality results. As a thought leader, the Director of National Business Development will drive strategic initiatives while fostering a culture of performance excellence.

For technical reasons, the location of this job has been entered as Toronto. However, the location of this position is flexible to be based out of one of our regional Hubs.

Please apply online and submit your candidacy by EOD May 5th.

Report to: SVP, Chief Distribution Officer

Key Responsibilities:

• Sales Leadership: Lead the National Sales team, inspiring, motivating, and supporting them to achieve and exceed all sales targets. Maintain high standards of performance, customer service, and professionalism across the team.
• Sales Strategy: Develop and implement a long-term sales strategy that aligns with HSB Canada's business goals, ensuring adaptability to market changes and volatile conditions.
• Customer Loyalty & Satisfaction: Demonstrate a deep commitment to building and maintaining strong customer loyalty and driving customer satisfaction through proactive solutions.
• Data-Driven Decision Making: Analyze data and sales metrics to make informed decisions, optimize sales strategies, and measure performance.
• Cross-Department Collaboration: Work closely with departments such as Treaty, Marketing, Underwriting, Underwriting Support, TRusT and New Products to align and drive company-wide sales goals.
• Financial & Pricing Strategy: Understand profit and loss, pricing strategies, and financial models within the insurance industry to make decisions that balance sales growth with profitability.
• Resource Management: Plan resource allocation and manage the sales department’s budget to ensure optimal performance.
• Team Development: Lead, mentor, and develop the sales team, ensuring continuous improvement, nurturing individual strengths, and addressing performance issues when necessary.

Qualifications:

• Bachelor's degree in business, Marketing, Insurance, Finance, or a related field. An MBA or other advanced qualifications is a plus.
• Professional certifications such as Chartered Insurance Professional (CIP) or Fellow Chartered Insurance Professional (FCIP) are preferred.
• 10+ years of experience in insurance sales, with at least 5+ years in a leadership role in Property & Casualty insurance. Proven track record of achieving revenue growth and managing large sales teams. Strong connections within the Canadian market, especially with brokers, MGAs, and primary insurance companies.
• Energetic, mature professional with a strong ability to collaborate across departments and solve challenges constructively.
• Deep commitment to building customer loyalty and driving satisfaction through proactive and effective solutions.
• Passion for mentoring and developing team members, fostering a culture of continuous improvement, and nurturing individual strengths.
• Strong analytical skills and strategic thinking, with a focus on data-driven decision-making and continuous improvement.
• Excellent communication and interpersonal skills, with the ability to engage and influence both internal teams and external stakeholders.
• Bilingual capabilities (English and French) are an asset but not required.

Company Benefits:

Together, we engage with everything we have and are, to help humankind act braver and better. Go further with HSB.

We are pleased to offer our employees great benefits and resources to support their mental, physical and financial wellbeing. These include:

• An engaging and collaborative environment that promotes continuous learning and development
• A hybrid work environment that combines weekly in-office and remote days
• A great compensation package including an annual company bonus
• Competitive company-paid flexible health and dental benefits, starting on your first day
• Flexible dollars provided by the company to put towards a Health Spending Account and/or Wellness Spending Account
• Wellness program with tools and resources supporting your mental, physical, and financial wellbeing – on and off the job
• Participation in the DC Pension Plan with a progressive employer contribution scale based on tenure starting at 4%, plus optional company match in the RRSP plan
• Generous time off including vacation, personal days, unplanned time, Statutory Holidays and company-wide early closure half-days
• Learning and development programs and resources, including unlimited access to LinkedIn Learning, Education Assistance Program, and reimbursement for professional fees
• Employee Referral Program and Recognition Program

HSB Canada is committed to providing a work environment that is inclusive and free of employment barriers and discrimination.  Accommodation will be made for qualified applicants with a disability throughout the recruitment process.  If you receive a request for an interview and you have a disability which will require an accommodation to support your participation, please consult with Human Resources or contact hr@hsb.ca as soon as practical so that suitable accommodations can be arranged.

We thank all candidates for their interest; however, only those selected for an interview will be contacted.