Title:  Claims Assistant

HSB Canada, part of Munich Re, is Canada's premier engineering-driven specialty insurer and provider of inspection, engineering and technology services that set the standard for excellence in the market. Our constantly evolving offerings lead the market in cyber, equipment breakdown, renewable energy, technology services, engineering based risk management and inspection services. We bring technical expertise to help our clients stay ahead of complex, emerging and technology-based risks.  We dare to think big and we are continuously innovating on behalf of our clients. We recognize Diversity, Inclusion, and Belonging as key priorities and a culture that welcomes different thoughts and opinions.

HSB is much more! It’s insurance. Engineering. Technology. To learn more about us, please visit: https://www.hsb.ca

Primary Objectives:

HSB is seeking a highly skilled and client-focused Claims Assistant to join our team in downtown Toronto or downtown Montreal. In this role, you will serve as a key liaison, supporting our efforts to enhance HSB’s claims capabilities and improve client experiences. The ideal candidate is customer-oriented, team-driven, and committed to delivering exceptional service.

Job Responsibilities:

• Monitoring and managing incoming claims.
• Setting up new claim files and assigning them to Claims Adjusters.
• Generating reports as required.
• Assisting Claims Adjusters with ongoing files and tasks.
• Performing administrative tasks and special projects as needed.

Qualifications:

• A minimum of post-secondary education is preferred.
• 3+ years of experience supporting personal lines claims.
• Strong analytical abilities, excellent verbal and written communication skills, sound organizational capabilities, and effective customer service skills are a must.
• Ability to work both independently and collaboratively in a team environment.
• Proficient in Microsoft Office applications, especially Outlook, Excel, and Word.
• Bilingual French and English is an asset

Company Benefits:

Together, we engage with everything we have and are, to help humankind act braver and better. Go further with HSB.

We are pleased to offer our employees great benefits and resources to support their mental, physical and financial wellbeing. These include:

• An engaging and collaborative environment that promotes continuous learning and development
• A hybrid work environment that combines weekly in-office and remote days
• A great compensation package including an annual company bonus
• Competitive company-paid flexible health and dental benefits, starting on your first day
• Flexible dollars provided by the company to put towards a Health Spending Account and/or Wellness Spending Account
• Wellness program with tools and resources supporting your mental, physical, and financial wellbeing – on and off the job
• Participation in the DC Pension Plan with a progressive employer contribution scale based on tenure starting at 4%, plus optional company match in the RRSP plan
• Generous time off including vacation, personal days, unplanned time, Statutory Holidays and company-wide early closure half-days
• Learning and development programs and resources, including unlimited access to LinkedIn Learning, Education Assistance Program, and reimbursement for professional fees
• Employee Referral Program and Recognition Program

HSB Canada is committed to providing a work environment that is inclusive and free of employment barriers and discrimination.  Accommodations will be made for qualified applicants with a disability throughout the recruitment process.  If you receive a request for an interview and you have a disability which will require an accommodation to support your participation, please consult with Human Resources or contact hr@hsb.ca as soon as practical so that suitable accommodations can be arranged.

.We thank all candidates for their interest; however only those selected for interview will be contacted.