Assistant Vice President, Production - Reinsurance Operations

Position Overview

The Assistant Vice President (AVP), Production – Reinsurance Operations, oversees reinsurance production for North American Life and Health, including treaty processing, client data management, and retrocession agreements. In this key leadership role, you will collaborate with stakeholders to ensure initiatives align with business objectives and set strategic directions, all while upholding the highest standards of operational excellence and compliance.

You will directly support the VP in driving change and shaping culture across North America, and work closely with the COO to deliver on strategic priorities. You will inspire and energize a dynamic team of over 40 talented professionals, spanning multiple locations, as you drive excellence in Reinsurance Production and Treaty & Retrocession Management. As a dynamic leader driven by a commitment to data excellence and continuous improvement, you will inspire a culture of innovation and high performance, ensuring the timely delivery of critical data that drives financial reporting and organizational success.

This role offers the chance to shape the future of the organization’s operational capabilities. The successful candidate will have the unique opportunity to drive meaningful change and play a pivotal role in optimizing reinsurance operations through the development and integration of AI solutions, with direct responsibility for operationalizing AI in production environments.

Your Role:

• Lead the team to ensure prioritization of clients, data streams, and financials with the greatest impact on organizational results, focusing resources where they drive the most value.
• Partner with Finance and Corporate Actuarial teams to ensure data integrity, support financial reporting, and align operational outputs with actuarial and accounting requirements.
• Lead regular reviews of premium, claims, and inforce data to identify discrepancies, missing information, or mapping issues, and implement corrective actions to maintain data quality and compliance.
• Ensure that all client data, including billing, claims, and inforce records, is onboarded, validated, and reconciled in a manner that supports monthly, quarterly, and annual financial close processes.
• Lead communication with clients to resolve data issues, improve reporting processes, and ensure that all required data is received and processed according to contractual and regulatory standards.
• Oversee and lead the Treaty & Retro teams which include adherence to treaty terms and retrocession contracts.
• Partner with stakeholders and clients to maintain operational excellence, compliance, and data integrity throughout all treaty and retrocession activities.
• Ensure treaty and retrocession data is maintained to the highest standards of quality, completeness, and accessibility for business units and clients.

Leadership & Stakeholder Management

• Recruit, develop, and retain top talent within the production, treaty, and retrocession division.
• Mentor and guide staff to drive professional growth, innovation, and high performance.
• Forge strong partnerships with internal teams, clients, and retrocession partners to streamline data flow, resolve issues efficiently, and align on operational objectives.
• Champion production operations in cross-functional projects involving treaty management, compliance, retrocession, and process enhancements.
• Keep senior management and stakeholders informed with timely updates on production metrics, compliance matters, and strategic priorities.
• Cultivate a team environment rooted in collaboration, accountability, and a commitment to continuous improvement.

AI-Enabled Operations (Future Focus)

• Plan for the integration of AI tools and automation developed by the organization to support production, treaty management, compliance monitoring, and data validation.
• Ensure the team is trained and equipped to leverage AI solutions for operational efficiency, enhanced decision-making, and proactive risk management as these tools become available.
• Monitor the effectiveness of AI-enabled processes and recommend enhancements to maximize business value once implemented.

Your Profile:  

• Bachelor’s degree in Business, Finance, or related field; advanced degree or insurance designations (LOMA, FSA, FCIA) preferred.
• 10+ years of operations and (re)insurance experience, with deep expertise in production, treaty, and retrocession management.
• Over 7 years' experience leading high-performing operations teams, and proven ability to manage complex operational processes and deliver results in a fast-paced environment.
• Strong understanding and knowledge of treaty compliance, retention limits, risk transfer mechanisms, and reinsurance contract administration.
• Experience in leading Business Transformation Initiatives leveraging automation tools for reinsurance administration processes.
• Excellent leadership, communication, and stakeholder management skills.
• Demonstrated experience with analytics, SQL, Power BI (PBI), and related technologies.
• Process improvement expertise, including Six Sigma or similar methodologies.
• Foster a culture of curiosity and passion for data, encouraging team members to explore new approaches and challenge the status quo.

About Munich Re 

Together, we engage with everything we have and are, to help humankind act braver and better.

As the world’s leading reinsurance company with more than 40,000 employees in over 50 locations around the globe, Munich Re introduces a paradigm shift in the way you think about insurance.  By turning uncertainty into manageable risk, we enable fundamental change.  We recognize Diversity, Inclusion, and Belonging as a key priority with a culture that welcomes different thoughts and opinions.  We dare to think big and are continuously innovating on behalf of our clients.

Our data, our technology, and our teams place us in a unique position to drive transformative change in the life insurance industry.  We invest strategically in our world class talent, offering our employees a work experience that promotes professional development, innovation, and rewards high performance.

What Can We Offer You?

We are pleased to offer our employees great benefits and resources to support their mental, physical and financial wellbeing. These include:

• An engaging and collaborative environment that promotes continuous learning and development
• A hybrid work environment that combines weekly in-office and remote days with Meeting-Free lunch hours and Focus Friday afternoons
• A great compensation package including annual company bonus
• Market leading company-paid flexible health and dental benefits, starting on your first day
• Flexible dollars provided by the company to put towards Health Spending Account and/or Wellness Spending Account
• Immediate participation in DC Pension Plan with an automatic 5% employer contribution, plus optional company match
• Generous time off including vacation, personal days, unplanned time, Statutory Holidays and company-wide early closure half-days
• Learning and development programs and resources, including unlimited access to LinkedIn Learning, Education Assistance Program and reimbursement for professional fees
• Maternity, Parental & Adoption Leave top-up program
• Employee Referral Program, Recognition & Rewards Platform

Please note that only candidates who are selected for interview will be contacted directly. We thank all candidates for their interest.

Munich Re is committed to providing a work environment that is inclusive and free of employment barriers and discrimination. Accommodations will be made for qualified applicants with a disability throughout the recruitment process. If you receive a request for an interview and you have a disability which will require an accommodation to support your participation, please contact AODARequestHR@munichre.ca as soon as practical so that suitable accommodations can be arranged.