Title:  Senior Product Manager - Site Reliability (SRE) & Platform Engineering (m/f/d)*

Munich Re is a global market leader in re-insurance, global specialty insurance and digital solutions. New technologies are disrupting the insurance value chain. Our innovative minds in IT spearhead the transformation and make change happen. Munich Re Business Technology (BT) works closely with clients and business leaders to drive this transformation, spearheading the digitalization of insurance and reinsurance. It acts as a digital enabler inside the Munich Re group with focus on digital insurance platforms and ecosystems, advanced analytics and artificial intelligence.

Within Business Technology, EXCITE Digital Operations has been established as a shared service to augment our digital product teams with platform and operations services.  The service offer covers the DevOps lifecycle from engineering of a scalable operations platform, interaction with our agile product teams and providing operational and support services on a global level. We focus on proactive operations management which enables product teams with automation, observability and self-service capabilities to minimize reactive incident and problem management.

As Product Manager for Site Reliability (SRE) and Platform Engineering in EXCITE Digital Operations, you will be responsible for managing the transition from a currently fully outsourced operational support service to a setup with an internal team of site reliability, devops and platform engineering experts, who help us to automate the  operation of our services to the maximum extent possible using the latest technologies. This way you will also play a key role in service and operations management and will be the primary liaison between Digital Operations and the EXCITE Digital Products.

Your Job

• Define and execute the strategic vision and lead the activities related to the transformation of our Digital Operations service in line with concepts like DevSecOps, Site Reliability Engineering (SRE), Platform Engineering, operational observability and automation.
• Establish an agile product mindset, understanding the customer or consumer of our services and building strong value propositions for our clients.
• Support the scoping and transition of new service offerings incl. business case creation, tracking and validation.
• Integrate EXCITE Digital Operations closely with project/product teams, seeking opportunities to encourage an SRE style operating model and educate teams about platform and automation capabilities.
• Serve as an escalation and arbitration point for Digital Operations topics, both related to overall service offering as well as regarding ongoing, SLA-based service delivery.
• Key contact for the head of EXCITE Digital Products for topics related to strategy and execution of operations, site reliability engineering, platform engineering, observability and automation initiatives.

Your Profile

• Professional experience in IT delivery and service management for digital customer-facing products, ideally in an agile, DevOps centric setup.
• Experience with concepts and frameworks like Site Reliability Engineering (SRE), Platform Engineering,
• DevOps, Observability and ITIL including implementation experience.

• Professional experience in digital financial services, FinTech or related industries.
• Experience in developing and bringing digital services to market including go-to-market strategy development, interaction with customers and business stakeholders.
• Project management experience in an agile development environment, ideally combined with skills in relevant project management methodologies.
• Experience in managing budgets >1M€ either through a cost center or profit center.
• Demonstrable experience of working with teams in multiple locations and time-zones.
• Strong analytical and strategic skills, as well as user-oriented and entrepreneurial thinking and ability to handle ambiguity in a complex, large-scale business environment.

Application Instructions

In order to consider your application, we require your application to be submitted via our online applicant portal. In addition to uploading your CV, we recommend writing a cover letter to tell us more about why the position is of interest to you.

About us

As the world's leading reinsurance company with more than 11,000 employees at over 50 locations, Munich Re introduces a paradigm shift in the way you think about insurance. By turning uncertainty into a manageable risk we enable fundamental change. Join us working on topics today that will concern society tomorrow, whether that be climate change, major construction projects, medical risk assessment or even space travel. 

Together we embrace a culture where multiskilled teams dare to think big. We create the new and the different for our clients and cultivate innovation.

Sounds like you? Push boundaries with us and be part of Munich Re.

Our employees are our greatest strength. That’s why we offer them a wide range of benefits. You can find some examples below.

Unlock your potential

• Diversity, Equity & Inclusion: we embrace the power of differences and are convinced that diversity fosters innovation and resilience and enables us to act braver and better.
• Continuous Learning: we believe that continuous learning is a key differentiator and critical for building new skills and accelerating growth.
• Career Mobility: we actively support career mobility, and our strong global and regional presence offers a wealth of career growth opportunities for you.

Rewards & Recognition

• Competitive salary: appropriate compensation for your high level of commitment.
• Retirement provision: state of the art in-house pension solutions.
• Work-life balance: promoting the compatibility of family and work in addition to overall work-life balance.
• Health management: focus on your physical and mental health far beyond legal requirements.
• Hybrid working: living the best of both worlds – we offer you a very flexible approach as well as the opportunity to work from abroad on an occasional basis.

* Munich Re not only stands for fairness with regard to its clients; it is also an equal opportunities employer. Severely disabled candidates will also be prioritized, if equally qualified. 

Münchener Rückversicherungs-Gesellschaft
David Brengelmann | HR Consultant