Premium Collection Officer 12 Month FTC
London, LND, GB
Together, we engage with everything we have and are, to help humankind act braver and better.
About Great Lakes Insurance SE:
As specialty provider of primary insurance services in the UK, Great Lakes Insurance SE, UK Branch is a substantial part of our parent, Great Lakes Insurance SE in Munich. Our interlocked business model is to seize opportunities closely connected to the reinsurance core business and innovation opportunities, in our role as an integral part of the Munich Re Group. Great Lakes Insurance SE currently operates from its Head Quarter in Munich, and via branch offices in UK, Switzerland, Italy and Australia.
In the UK, Great Lakes is currently undergoing the authorisation process from the Prudential Regulatory Authority and Financial Conduct Authority for a Third Country Branch and a Subsidiary. These two entities will secure our future in the primary insurance service market in a post-Brexit world, by enabling us to continue writing our existing business.
About the role:
Ensuring excellent customer-service to GLISE’s clients and a high-level of data quality when it comes to system maintenance and processing. Good understanding of all of Great Lakes Insurance and Credit Control to build relationships with our clients (External and Internal). You are responsible for the posting of receipts and the collection of outstanding debt.
Key Responsibilities:
- Ensure that all cash receipts received are posted
- Liaise with clients to resolve all unrecognised receipts so they can be allocated to a policy
- Review Cash open items on all the Technical ledgers and comment on any unresolved items
- Use the GLISE Credit Control application to identify and chase all overdue policies
- Provide an Overdue premium report to all relevant Internal clients
- Attend regular meetings with Underwriters
- Work closely with TAU’s and Underwriting teams
- Submit Notices of Cancellation when required, based on company policy
- Good working knowledge of LPC/Xchanging preferable
Competencies:
Optimises work processes You know the most effective and efficient processes for getting things done and are constantly assessing how it can be done better
Resourcefulness You find a way to get things done with the resources available to you
Communicates effectively You communicate clearly and appropriately with your audience. You also share ideas, learn from others and keep stakeholders informed about problems, opportunities, progress and solutions
Collaborates You work together with others in your team, the department and wider business (where relevant) to meet shared objectives
Nimble learning You actively learn by tackling new problems and trying out new solutions and quickly learning from both successes and failures
Key Skills & Experience:
- Good contractual knowledge of Insurance or Re-insurance business.
Qualifications and Educational Requirements:
- Educated to a degree standard or relevant Insurance/Reinsurance experience
Thought Leaders:
You will demonstrate inclusive behaviour and encourage your colleagues to play an active role in creating an inclusive culture as well.
You will treat your colleagues and sales and business partners fairly and with respect
At Munich Re, Diversity, Equity, and Inclusion foster innovation and resilience and enable us to act braver and better. Embracing the power of DEI is at the core of who we are. We recognise diversity can be multi-dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs. Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed.
If you are excited about this role but your experience does not align perfectly with everything outlined, or you don’t meet every requirement, we encourage you to apply anyway. You might just be the candidate we are looking for!
All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process. You can request an adjustment by speaking to your Talent Acquisition contact.