Head of Subsection - AMS UK

About us

At Munich Re Specialty – Global Markets (MRS-GM), it is our ambition to become the leading Primary Specialty Insurance provider, underpinned by an effective and adaptable strategy, superior products and industry leaders working in a supportive environment to achieve this.  

At the heart of our success is a strong culture where people are encouraged to be present, bold and curious, allowing them to achieve their individual goals.  

Please see our website for more information.

Head of Subsection – AMS UK

We are currently looking for a Head of Subsection – AMS UK to be based in London on a full-time basis, reporting into the Head of Section.

As Head of the sub section AMS UK, you report to the Global Head of the section AMS and you are responsible for delivering stable Application Managed Services in a cost effective and adequate manner. You drive further optimisation and standardisation of the service offer and delivery. Moreover you achieve additional efficiency for global IT by enhancing the AMS portfolio of applications in UK and ERGO Nordic. In this portfolio you manage IT and operational risks relating to compliance, risk, audit and privacy/data protection, ensuring that system and process controls are compliant with applicable Munich Re policies, standards and all regulations. Additionally the responsibility for the operational duty of the local AMS portfolio and the responsibility of respectively associated team based in SSO MRSG UK Service limited and SSO ETS India lies with you.

Responsibilities: 

• Disciplinary and functional management of a team of highly qualified and motivated staff and IT experts
• Full responsibility for all services in scope – in time, on budget and in high quality, as well as responsibility for planning (budgeting), forecasting and control of actual costs for the in-scope cost centers.
• Driving of further transition / transfer of applications into the AMS model as well as industrialization of processes on a global level
• Working closely and coordinating with other Global AMS Entities (e.g. Princeton, Hartford, Singapore, Toronto,  Munich etc.) to standardize and ensure scaled collaboration
• Integrate AMS into the global IT Target Operating Model and take care for good communication and collaboration with other towers and (sub-)sections
• Constant monitoring of service costs and investigating consistent measures to cut the costs of these services
• Responsibility for the effective management of all service providers in AMS
• Service management: risk management, quality management, capacity management, staff management, demand forecasting, compliance and contract, vulnerability and performance management
• Build, lead and preserve a highly motivated and high performing team culture – think globally and act locally to promote teamwork within EMEA and with the broader Global IT team
• Be a role model in terms of cultural change and diversity, equity and inclusion and lead your team in this sense

Knowledge and Skills

• University degree in IT or business information management or equivalent qualification
• Team-building abilities and strong skills in the management of internal and external interfaces, also in an international context
• Highly developed leadership qualities and management experience
• Experience of leading change processes and excellent organizational skills
• Considerable experience in IT, preferably with sound knowledge of IT application development & application operation / run services and of managing international service providers, ideally in an offshore model
• Good understanding of the underlying infrastructure especially cloud environments
• Process and standardisation oriented way of working with a strong focus on compliance
• Collaborative working style, creating a culture of accountability and sharing
• High level of service and client focus, a driver of operational efficiency and experience in stakeholder management
• Ideally excellent command of English and German and willingness to travel
• “Cultural awareness” and willingness to work in an international and diverse team

If you are excited about this role but your experience does not align perfectly with everything outlined, or you don’t meet every requirement, we encourage you to apply anyway. You might just be the candidate we are looking for!

Diversity, Equity & Inclusion 

At Munich Re, Diversity, Equity, and Inclusion foster innovation and resilience and enable us to act braver and better. Embracing the power of DEI is at the core of who we are. We recognise diversity can be multi-dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs. Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed.

All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process. You can request an adjustment by speaking to your Talent Acquisition contact.

Learning and innovating today, striving for sustainable societies and business tomorrow

At Munich Re Specialty – Global Markets our approach to ESG is underpinned by our desire to seize business opportunities and to nurture a stimulating and inclusive work environment. Our ESG strategy aims to deliver holistic impacts across environmental, social and governance topics including supporting a number of local initiatives within our community and offering volunteering opportunities for colleagues.

Learn more about sustainability at Munich Re – choose your impact! 

Benefits

• 25 days Annual Leave + Bank Holidays
• 10% Non-contributory Pension
• Eligibility for an Annual Bonus
• Private Medical + Dental Insurance
• Critical illness insurance + Life Assurance + Permanent Health Insurance
• Wellbeing and Development Scheme + EAP + Health Assessments (subject to scheme eligibility)
• Electric Vehicle Salary Sacrifice Scheme
• Study & continuing Professional Development Support
• Hybrid Working + IT Home Set-up Support

#BePresent #BeBold #BeCurious