Title:  Head of RIA UK Operations (DA)

About Great Lakes Insurance SE:

As specialty provider of primary insurance services in the UK, Great Lakes London Branch (“GLLB”) is a substantial part of Great Lakes Insurance SE in Munich. Our interlocked business model is to seize opportunities closely connected to the reinsurance core business and innovation opportunities, in our role as an integral part of the Munich Re Group. Great Lakes Insurance SE operates from its headquarters in Munich, and via branch offices in UK, Ireland, Switzerland, Italy and Australia. 

Great Lakes Insurance UK Limited (“GLLS”), regulated by Prudential Regulation Authority and the Financial Conduct Authority, is a fully owned subsidiary of Great Lakes Insurance SE and acts as the preferred partner of agency insurance business in the UK.

It is an exciting time to join our growing and evolving organisation, help us shape the future of primary insurance service provision!

About the role:

Managing the Technical Accounting & Operation for Delegated Authority business  for Great Lakes in the UK. Guide, develop and support the team to achieve set goals.

Key Responsibilities:

• As part of the Finance UK leadership team, actively contribute to the development & implementation of the department strategy, resourcing and cost planning
• Build a highly motivated team with high performance culture to meet business strategic goals and objectives by acting as a Talent Broker, continuously looking for opportunities to grow team’s skills and knowledge, having continuous conversations and support talent development plan/career progression
• Support all associated business units and have a customer central mind-set, considering the impact on the wider business when planning and making decisions
• Manage the operational tasks for Delegated Authority business and ensure effective controls are exercised and all tasks are completed to a high standard and within expected timeframe
• Continuously optimise the processes, finding synergies and efficiencies
• Be responsible for the quality assurance and ensure that it is completed in line with Munich Re’s standards and Great Lakes guidelines
• Participate or lead group wide and market initiatives/projects, representing Great Lakes UK  

Competencies:

Strategic mindset (we think big) – you look, plan and move into the future with clear intentions and purposeful actions, seeking regular feedback, that allows you to make decisions today that will lead the business towards its future commitments.

Ensures accountability (we lead the ‘we’) – you hold yourself and others accountable to take responsibility and meet commitments, creating a culture where people own their decisions and actions and appreciate how they contribute to the team/organisation commitments.

Managing complexity (we grow with our clients) – you make sense of complex and sometimes contradictory information to effectively solve problems, learning and sharing along the way.

Sponsors work (we care and dare) – you know when to lead and when to let others lead, providing direction and delegating to others, empowering and trusting them to achieve their commitments. Develops talent (we care and dare) – you develop the team to meet their career ambitions, building capability at an individual and organisational level, preparing them for future opportunities. You discuss feedback and development regularly and promote a diverse and inclusive workforce.

Being resilient (we are clear and authentic) – setbacks are unavoidable; however, you recover quickly, seek feedback, learn and move forward with courage and commitment.

Key Skills & Experience:

• Degree qualification in accounting or relevant insurance qualifications with extensive experience in the field. Knowledge of Delegated Authority business model is desirable
• Experience in managing a team
• Commitment and the ability to work under pressure, being resilient
• Sound non-life primary insurance knowledge as well as MR / GLISE systems and processes
• Confidence and an engaging manner

People Leaders:

You are aware of your role (as a leader) in being able to influence your team structure and culture to promote principles of diversity and inclusion

You strive to continuously educate yourself on best practice for inclusive leadership

You demonstrate and role model inclusive behaviour and encourage your colleagues to play an active role in creating an inclusive culture as well

You support a culture in which high ethical conduct is recognised, valued and embodied by all

You treat everyone fairly and with respect

Regulatory & Conduct Requirements:

• Satisfying all regulatory reporting requirements in collaboration with the reporting function
• Ensuring compliance with Munich Re’s Code of Conduct and the FCA Conduct Rules

About us

You will work in an environment where we think big: Change and culture are continuously role-modelled. We create and articulate a compelling and ambitious shared purpose, vision and direction. We pave the way towards success and see failure as learning

You are going to experience that we care & dare: We are empathetic. We know when to lead and know when to let others lead. We attract, grow and coach future leaders

We communicate in a clear & authentic way: We interact with a positive and humble spirit. We solicit feedback, ask and listen, learn and unlearn

You will grow with your clients: Whatever our role, we support business, in an efficient and effective way, to create value for our clients. We embrace new ways of working using digitalisation to deliver solutions

We lead the We: We have a passion for winning and growing as a team. We inspire people to be capable of joint performance. We create an inclusive environment where different thoughts, generations, cultures and experiences are valued and encouraged

At Munich Re, embracing the power of differences is at the core of who we are. We believe diversity fosters resilience and innovation and enables us to act on our purpose of helping humankind act braver and better. We recognise diversity can be multi-dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs. Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed.

If you are excited about this role but your experience does not align perfectly with everything outlined, or you don’t meet every requirement, we encourage you to apply anyway. You might just be the candidate we are looking for!

All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process. You can request an adjustment by speaking to your Talent Acquisition contact.