Contract Manager

HSB (UK and Ireland), is a leading specialist provider of engineering, technology and structural warranty insurance solutions, plant and equipment inspection services, and engineering-based risk management activities in the UK and Ireland.

HSB (UK and Ireland) consists of the parent company HSB Engineering Insurance Limited (HSBEIL) together with its two UK subsidiaries, HSB Engineering Inspection Services Limited (HSBEISL); and a regulated MGA, MD Insurance Services Limited (MDIS), which trades as Premier Guarantee or LABC Warranty.

Collectively HSB is the UK and Ireland’s only group of companies solely focused on providing specialist engineering and technology insurance solutions and risk focused inspection services and assessments to its customers.

About the job

Job title: Contract Manager  

Location: Remote

Why Join HSB?

We don’t just inspect—we protect. At HSB, you’ll join a team with a clear purpose, strong values, and a supportive culture where your expertise is respected and your contributions matter. From flexible working to wellbeing support, we invest in you so you can bring your best self to work—every day.

Apply today and become part of a company that doesn’t just engineer safety—but inspires trust.

What You’ll Be Doing

As a Contract Manager you will be supporting both the Engineering and Commercial businesses by managing a portfolio of Engineering key contracts, developing strategic internal and external relationships to deliver outstanding customer service, profitable retention and growth. You will develop, agree and manage account plans for each customer, working closely with Commercial, Engineering and Operations colleagues at all levels to ensure successful delivery. You will also be involved in the management of tenders and new business opportunities as required.

What Makes This Role Special

• Customer connection: Build strong relationships with customers and brokers and have a direct involvement in ensuring retention and profitable growth
• Trusted brand: Be part of a company known for technical excellence, integrity, and innovation. Part of the wider Munich Re Group
• Winning team: An exciting opportunity to be a part of a growing business, a growing team and be at the forefront of our growth strategy

What You Bring

• Strong communication skills and a genuine drive to deliver outstanding service to our customers

• A proactive, professional approach with high attention to detail and the ability to bring data to life
• Demonstrable ability to initiate, build and grow strong internal and external relationships

What You’ll Need

• Thorough understanding of UK engineering inspection services
• Strong negotiating and influencing skills allied to commercial awareness
• Flexibility and self-motivation
• Collaboration and teamwork
• Understanding of Engineering business pricing governance and controls
  
  

What We Offer

In addition to a competitive salary and excellent work-life balance, you will also receive a generous rewards package

• 25 days annual leave (with the ability to purchase more), plus 2 wellbeing days and volunteer days
• Annual profit share bonus
• Free private medical and dental (with the option to upgrade)
• Pension – up to 13% employer contribution
• Access to health and wellbeing programmes, employee assistance programmes and occupational health support
• Cycle to work scheme and access to discounts through various retailers with Reward Gateway
• Enhanced maternity, paternity, and adoption leave
  
  

Diversity, Equity & Inclusion

At HSB, Diversity, Equity, and Inclusion foster innovation and resilience and enable us to act braver and better. Embracing the power of DEI is at the core of who we are. We recognise diversity can be multi-dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs. Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed.

All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process. You can request an adjustment by speaking to your Talent Acquisition contact.