Claims Manager - Treaty

Together, we engage with everything we have and are, to help humankind act braver and better. 

About Great Lakes Insurance SE: 

As specialty provider of primary insurance services in the UK, Great Lakes London Branch (“GLLB”) is a substantial part of Great Lakes Insurance SE in Munich. Our interlocked business model is to seize opportunities closely connected to the reinsurance core business and innovation opportunities, in our role as an integral part of the Munich Re Group. Great Lakes Insurance SE operates from its headquarters in Munich, and via branch offices in UK, Ireland, Switzerland, Italy and Australia.  

Great Lakes Insurance UK Limited (“GLLS”), regulated by Prudential Regulation Authority and the Financial Conduct Authority, is a fully owned subsidiary of Great Lakes Insurance SE and acts as the preferred facilitator of agency insurance business in the UK in the post-Brexit world. 

About the role: 

We are looking for a high-potential Claims Manager (Treaty) to support oversight of a global reinsurance claims portfolio, with a focus on treaty reinsurance business in London branches and working for Munich Re Treaty UW Teams.   

This role sits within the claims oversight and governance framework, providing exposure to portfolio performance, financial oversight, and cedant management, while developing toward full Senior Claims Manager capability. 

You will play a key role in ensuring accurate financial outcomes, strong governance and effective portfolio oversight, working closely with underwriting, actuarial, finance and risk functions. 

This is an excellent opportunity for someone with strong analytical capability and foundational treaty exposure, looking to step into a more accountable, oversight-driven role. 

Key Responsibilities:  

• Treaty Claims Oversight & Technical Delivery 

• Review and validate treaty claims bordereaux, advices and large loss notifications 

• Ensure correct application of treaty structures (XoL, quota share, aggregates), limits, attachments and retentions 

• Support oversight of coverage application and financial accuracy across cedant submissions 

• Assist in the management of large losses and catastrophe events, including escalation and internal reporting 

• Provide input on technical queries and support Senior Claims Managers on complex or high-value claims 

Portfolio Oversight & Performance  

• Support ownership of a treaty portfolio, monitoring performance across cedants and lines of business 

• Analyse loss development, recoveries and trends, identifying emerging risks and areas of concern 

• Contribute to portfolio performance reviews, including preparation of MI and insight packs 

• Engage with cedants and brokers to support effective performance management and relationship building 

Financial & Analytical Oversight: 

• Track and interpret claims movements, reserving trends and exposure development 

• Support portfolio analytics and reporting, including development of dashboards (Excel / Power BI) 

• Contribute to financial oversight processes, ensuring completeness and accuracy of treaty reporting 

• Generate insight to support underwriting strategy and portfolio steering 

Governance, Oversight & Controls:  

• Support delivery of audits, due diligence reviews and technical file assessments 

• Track audit findings and contribute to remediation and continuous improvement activity 

• Ensure adherence to internal governance frameworks, regulatory requirements and oversight standards 

• Contribute to onboarding and ongoing oversight of cedants, including documentation and controls setup 

Data, Analytics & Innovation: 

• Leverage data and claims MI to support insight generation and decision-making 

• Assist in enhancing reporting frameworks and portfolio visibility 

• Contribute to process improvement and automation initiatives, including use of AI and digital tools 

• Support development of modern treaty oversight capabilities, aligned to data-driven claims management 

Stakeholder Engagement: 

• Collaborate with Underwriting, Actuarial, Finance, Risk and Compliance teams 

• Participate in portfolio discussions, governance forums and internal reviews 

• Support engagement with cedants, brokers and external partners 

• Build confidence in communicating technical and financial information clearly 

Key Skills & Experience: 

Essential 

• Experience or exposure to reinsurance or claims (treaty, DA, or financial lines) 

• Strong analytical and numerical capability, with ability to interpret claims data 

• Good understanding of claims processes, financial flows or insurance structures 

• High attention to detail, particularly in financial validation and data accuracy 

• Strong communication skills, with ability to engage internal stakeholders 

Desirable 

• Exposure to treaty reinsurance structures and claims reporting 

• Experience using Excel and/or data tools (Power BI preferred) 

• Awareness of claims governance, audits or regulatory requirements 

• Interest in data, automation and digital transformation in claims 

What we are looking for:  

• A data-driven thinker with strong curiosity around how claims portfolios behave 

• Someone comfortable moving from technical detail to portfolio-level insight (or vice versa)  

• A proactive individual looking to step up into a Senior Claims Manager career pathway 

• Strong commercial awareness and interest in how reinsurance supports risk transfer 

• A collaborative mindset with a focus on continuous improvement and better outcomes 

Why join us: 

• Clear pathway into a Senior Claims Manager (Treaty or DA) role 

• Exposure to global reinsurance portfolios and complex risk structures 

• Strong focus on data, analytics and future-fit claims capabilities 

• Opportunity to work across Underwriting, Actuarial and Finance functions 

• A collaborative environment focused on innovation and development 

Desired Qualifications and Educational Background:  

• University degree or equivalent work experience required 

Regulatory & Conduct Requirements: 

• Support compliance with FCA requirements and internal governance frameworks 

• Contribute to strong conduct risk management and fair customer outcomes 

• Ensure appropriate oversight discipline and audit readiness across portfolios 

Benefits:

You will be rewarded with a great compensation package, on target bonus, 25 days annual leave with the option to purchase more along with private medical insurance and employers' contributory pension of 10%

We are one of the few employers to offer fully paid  6months family leave for times when you need it the most. 

About us:

You will work in an environment where we think big: Change and culture are continuously role-modelled. We create and articulate a compelling and ambitious shared purpose, vision and direction. We pave the way towards success and see failure as learning

You are going to experience that we care & dare: We are empathetic. We know when to lead and know when to let others lead. We attract, grow and coach future leaders

We communicate in a clear & authentic way: We interact with a positive and humble spirit. We solicit feedback, ask and listen, learn and unlearn

You will grow with your clients: Whatever our role, we support business, in an efficient and effective way, to create value for our clients. We embrace new ways of working using digitalisation to deliver solutions

We lead the We: We have a passion for winning and growing as a team. We inspire people to be capable of joint performance. We create an inclusive environment where different thoughts, generations, cultures and experiences are valued and encouraged

At Munich Re, embracing the power of differences is at the core of who we are. We believe diversity fosters resilience and innovation and enables us to act on our purpose of helping humankind act braver and better. We recognise diversity can be multi-dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs. Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed.

If you are excited about this role but your experience does not align perfectly with everything outlined, or you don’t meet every requirement, we encourage you to apply anyway. You might just be the candidate we are looking for!

All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process. You can request an adjustment by speaking to your Talent Acquisition contact.

Please not application closing date : 26th June 2026