Title:  Business Organisation Manager UK

Together, we engage with everything we have and are, to help humankind act braver and better.

About Great Lakes Insurance SE:

As specialty provider of primary insurance services in the UK, Great Lakes London Branch (“GLLB”) is

a substantial part of Great Lakes Insurance SE (“GL”) in Munich. Our interlocked business model is to

seize opportunities closely connected to the reinsurance core business and innovation opportunities, in

our role as an integral part of the Munich Re Group (“MR”). Great Lakes Insurance SE operates from its

headquarters in Munich, and via branch offices in UK, Ireland, Switzerland, Italy, and Australia.

Great Lakes Insurance UK Limited (“GLLS”), regulated by Prudential Regulation Authority and the

Financial Conduct Authority, is a fully owned subsidiary of Great Lakes Insurance SE and acts as the

preferred facilitator of agency insurance business in the UK in the post-Brexit world.

About the role:

This role will independently oversee and coordinate critical operational aspects within the Great Lakes

UK subsidiary (GLLS), mirroring the Corporate Organisation function at Great Lakes Insurance SE (GL).

This includes managing business continuity, organisational structure, intra-group outsourcing etc.

The successful candidate will ensure effective/appropriate governance in line with regulatory and

internal requirements, while also acting as a strategic link between GL and GLLS.

Key Responsibilities:

• Responsible for coordinating and maintaining Business Continuity Plans (BCPs) for GLLB & GLLS and lead the annual Business Impact Analysis (BIA) cycle, ensuring alignment with group-wide standards.
• Function as the local BCM coordinator, consulting with GL’s central function to ensure consistency and readiness across the organisation, facilitating scenario testing, emergency planning, and BCM reporting and awareness activities.
• Serve as the local liaison for outsourcing coordination, supporting intragroup and third-party arrangements and reporting to ExCo and the CEO.
• Function as a strategic liaison between Great Lakes Germany and the GL UK subsidiary, ensuring smooth implementation of group-wide initiatives and policies.
• Work closely with the GLLS CEO in navigating group-level expectations and in driving local implementation of GL’s strategic and operational priorities.
• Maintain and update organisational charts and FTE/position tracking, ensuring compliance with the  GL Organisation Policy.
• Review and implement MR/GL norms within GLLS, manage adoption, enforcement, and documentation, steering the norm application process and providing feedback to the Group.
• Coordinate process management activities, supporting UK process owners and ensuring integration with GL Process Management function.
• Support the Operational Resilience Manager(s) and schedule of work under Operational Resilience.
• Develop and maintain strong relationships with internal stakeholders, facilitating communication and collaboration across departments.
• Support the Corporate Organisation team on ad-hoc topics, where necessary.

Competencies:

Drives results (we think big) – you consistently achieve results even under tough circumstances, with

the organisation’s performance in the front of your mind. You make good and timely decisions to keep

things moving, using analysis, experience, and judgement.

Business insight (we think big) – you can apply your knowledge of the business and the market to

advance your business’ and wider organisation’s goals.

Collaboration (we lead the ‘we’) – you identify opportunities and bring the right people together to

work on a common goal, encouraging diversity of opinion, whilst maintaining clarity and unity of direction.

Client focus (we grow with our clients) – you build and maintain strong client relationships (internal

and external), listening to their needs and working with them to ensure value is created.

Cultivates innovation (we grow with our clients) – you create new and better ways for Munich Re to

be successful e.g., generating ideas, creating efficiencies, harnessing new technology etc.

Courage (we care and dare) – you are willing to challenge the status quo and address difficult issues,

saying what you believe needs to be said. You also continue to operate effectively even when things

are uncertain, and the way forward is unclear.

Persuades (we are clear and authentic) – you use clear and compelling arguments to gain the support,

enthusiasm, and commitment of others, whilst ensuring you take time to actively listen to the diversity

of views and opinions.

Key Skills & Experience:

• Knowledge and experience in primary insurance business models, transactions, and entire value chain, coupled with an understanding of transformational trends within the insurance industry.
• Proven problem-solving competence and execution skills, with a history in project management and interface management.
• Excellent organisational skills and diligence, with the ability to multitask and prioritise tasks effectively in a demanding environment.
• Proficiency with Office 365 applications, primarily Word, Excel, PowerPoint, SharePoint, and document management systems.
• High level of integration, communication skills, and fairness, coupled with discretion, reliability, and a strong commitment to flexibility.
• Excellent written and verbal communication abilities in English.

Desired Qualifications and Educational Background:

• Experience in business continuity planning and management.
• Understanding project management methodologies and principles important for planning, implementing, and maintaining BCM activities.

Thought Leaders:

You are seen as an expert in your field and will be the ‘go to’ person for your area of specialism within Munich Re.

You will be seen as a role model/mentor to others – identifying opportunities to share your knowledge with others.

You will demonstrate and role model inclusive behaviour and encourage your colleagues to play an active role in creating an inclusive culture as well.

You will treat your colleagues and sales and business partners fairly and with respect.

Regulatory & Conduct Requirements:

In addition to the responsibilities set out above, the role will also become responsible for: Satisfying all regulatory reporting requirements in collaboration with the compliance function. Ensuring compliance with Munich Re’s Code of Conduct and the FCA Conduct Rules.

At Munich Re, Diversity, Equity, and Inclusion foster innovation and resilience and enable us to act braver and better. Embracing the power of DEI is at the core of who we are. We recognise diversity can be multi-dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs. Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed.

If you are excited about this role but your experience does not align perfectly with everything outlined, or you don’t meet every requirement, we encourage you to apply anyway. You might just be the candidate we are looking for!

All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process. You can request an adjustment by speaking to your Talent Acquisition contact.