Underwriting and Claims Manager

Munichre Service Limited, part of Munich Re, the world’s largest reinsurer, is looking for an Underwriting and Claims Manager to deliver efficient and high quality risk management services to clients. You will be responsible for daily underwriting and claims case handling and overall risk management services for HK and TW markets; You will also support the Chief Underwriter Life and Health, Hong Kong & Taiwan with client management, product development, auditing and consulting projects                        

The position is based in Hong Kong and reports to Chief Underwriter, Life and Health, Hong Kong & Taiwan.                       

Your Role

• Organize and deliver risk management services according to the risk management plan and client prioritization; ensure proper documentation of underwriting and claims work
• Assess and accept life and health insurance risk in accordance with the risk assessment authority granted; assist other underwriters with cases outside their underwriting authority.
• Improve risk management processes and standards, promote new concepts and international best practices                                   
• Conduct client company reviews of underwriting and claims functions, processes and decisions including collating of results and writing of final reports                          
• Conduct research on market development, client need changes, medical advances, and external best practices                                 
• Participate in business development and other in-depth consulting projects               
• Support the adjudication of different types of claims and appeal cases received from insurance companies, by following the internal guideline
• Be the Center of Competence in at least one functional area (e.g. medical underwriting, claims, consulting); provide training and guidance to other team members in your area of expertise                                 
• Organize and conduct underwriting trainings and seminars.                                        

Your Profile

• Bachelor's degree and professional designations (e.g. CLU, FALU, FLMI)
• At least 5 years’ experience in underwriting medically substandard, as well as financially complex life, disability and critical illness risks
• Experience in claims assessment, product development, business administration, project and client relationship management preferred                            
• Sound knowledge of life and health insurance products including non-traditional products and their areas of application                               
• Excellent problem solving skills and research capabilities                               
• Strong communication and presentation skills                         
• Good team player                               
• Proficient in both spoken and written English and Mandarin, Cantonese speaker is preferred                        

At Munich Re, we embrace, and value, the interaction of diverse backgrounds, experiences, perspectives and thought. This interaction is our foundation. Of our open culture and spirit of partnership. Of how our teams are built and cultivated. Of how we are supported and developed. And at the centre of this interaction is each of us.