Sales Support Analyst

HSB, a Munich Re company, is a specialty insurer and risk solutions provider known for its industry-leading equipment breakdown coverage. We combine deep engineering expertise with cutting-edge technology to help clients prevent loss and ensure operational resilience. Our offerings include equipment breakdown insurance and other specialty coverages (cyber, EPLI, service line, home appliances), along with a suite of risk management services powered by 1,200 engineers and inspectors, IoT sensors, AI, and predictive analytics. HSB is redefining insurance by focusing on prevention—not just protection.

About the Role
The Sales Support Analyst helps drive the success of the Business Development team by supporting territory management, training, data analysis, reporting, and various business development projects. This role is ideal for individuals seeking foundational experience and future career growth in territory management.

Key Responsibilities
•    Analyze business processes and data to support business development initiatives.
•    Collaborate with stakeholders to gather and document requirements.
•    Identify opportunities for process optimization and automation.
•    Support training and reporting initiatives.
•    Partner with internal departments—including Underwriting, Operations, and IT—to ensure seamless coordination and execution of projects.
•    Own projects that contribute to the growth of the Sales, Distribution & Marketing team.
•    Build and deploy external-facing training to support intermediaries, including onboarding and product/system enhancements.
•    Obtain and analyze data, identify trends, and provide actionable insights to distribution leaders. Prepare standard analyses such as market reviews, rate and contribution analyses, and financial/contractual comparisons.
•    Lead or participate in business development projects, serve as a CRM subject matter expert, and create presentations.
•    Activate business development support initiatives across Primary and Surplus lines, including incentives, document creation, and conference support.

Education and Experience
•    Bachelor’s degree preferred.
•    Five years of professional experience in the Property & Casualty or Surplus Line industries.
•    Previous experience in data reporting.
•    High proficiency in organization and project management.
•    Training and design expertise.
•    Strong data and analytics capabilities.
•    Excellent organizational skills.

At The Hartford Steam Boiler, a subsidiary of Munich Re, we see Diversity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services.   

We are an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.The work environment characteristics, and any physical and mental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.  Other duties, responsibilities and activities may change or be assigned at any time with or without notice.