Logistics Technician

Perform the work that falls outside of the scope of automated Service Operations workstreams (specifically IoT installations) to include emergent schedule triage.  Provide focused communication, coordination and scheduling skills to accommodate internal and external customer expectations.  Understand ISD scheduling processes and systems and work closely with the ISD management team on a daily basis.

Second tier responsibilities will involve maximizing IoT & Inspection schedule quality for the ISD team. 

Education and Experience:

• High School diploma or equivalent is required
• Familiarity with ISD scheduling processes
• Familiarity with IoT programs, devices and scope of installation work

Knowledge and Skills:

• Familiarity with ISD scheduling processes and reporting tools, including but not limited to: PeopleSoft CRM, Service Manager, Service Power, Gantt, Excel, Power BI
• Must be able to prioritize ISD work based on activity type, due date, location and resource availability
• Familiar with ISD functions and capabilities.
• Ability to apply non-traditional solutions to unanticipated scenarios.
• Exceptional verbal and written communication skills.
• Ability to work remotely without direct supervision

At The Hartford Steam Boiler, a subsidiary of Munich Re, we see Diversity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services.   

We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.  The work environment characteristics, and any physical and mental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.  Other duties, responsibilities and activities may change or be assigned at any time with or without notice.