Strategic Account Manager

Job title: Strategic Account Manager

Location: Remote with regular UK travel

Total reward package: Competitive salary, annual profit share bonus, excellent benefits, flexible working, car allowance

Working hours: 35 hours per week

Why Join HSB?

We don't just insure—we build trusted partnerships that help businesses succeed. At HSB, you'll join a team with a clear purpose, strong values and a collaborative culture where your expertise, ideas and relationships genuinely make a difference.

As part of our Commercial team, you'll play a key role in strengthening some of our most important strategic partnerships, influencing business growth and helping shape the future of our organisation. We invest in your development, support flexible ways of working and empower you to build lasting relationships that deliver value for our customers and partners.

Apply today and become part of a company that combines global strength with local expertise—where your contribution will have a real impact.

Why Join MD Insurance?

Working within MD Insurance, part of the Munich Re family, you'll join our Commercial team at an exciting time of growth.

This is an opportunity to work with some of our most valued strategic partners, building trusted relationships at both regional and Board level. You'll collaborate with talented colleagues across the business to deliver outstanding service, identify new opportunities and influence long-term commercial success.

If you're passionate about building partnerships, creating commercial value and working in an organisation where collaboration, innovation and customer focus are at the heart of everything we do, we'd love to hear from you.

What You'll Be Doing

• Building and developing long-term strategic relationships with key partners, acting as a trusted adviser across regional and senior leadership teams, including Board-level stakeholders.

• Creating and delivering strategic account plans that align partner objectives with business goals, driving sustainable revenue growth and mutual success.

• Identifying opportunities to expand existing partnerships through upselling, cross-selling and proactive account development.

• Supporting and working closely with Regional Business Development Managers, providing insight and guidance to help achieve regional and national sales objectives.

• Developing new strategic partnerships by identifying high-potential opportunities and creating meaningful engagement with prospective organisations.

• Acting as the primary point of contact for strategic partners, ensuring an exceptional customer experience and resolving issues quickly through collaboration with internal teams.

• Using market insight, commercial data and industry knowledge to inform recommendations, identify opportunities and support business planning.

• Preparing and presenting account reviews, forecasts and performance updates to senior internal stakeholders.

• Ensuring all activities are conducted in line with FCA regulations, company processes and best practice.

What Makes This Role Special

Meaningful impact:
You'll influence the success of our most strategically important partnerships, helping shape commercial growth across the business.

Customer connection:
This is a highly relationship-focused role where you'll build trusted partnerships with senior decision-makers and become a valued extension of their business.

Continuous growth:
You'll work across multiple business areas, collaborate with experienced colleagues and continue developing your commercial, strategic and leadership capabilities.

Trusted brand:
As part of the Munich Re Group, you'll represent an internationally respected organisation with a reputation for expertise, integrity and long-term partnerships.

What You Bring

• Experience managing strategic or key customer accounts within a commercial or business development environment.

• The confidence to influence and build credibility with senior stakeholders, including Board-level contacts.

• Excellent relationship-building, communication, negotiation and presentation skills.

• A commercial mindset with the ability to identify opportunities that create value for both customers and the business.

• Strong analytical skills with the ability to interpret data and translate insights into action.

• A collaborative approach, working effectively across teams to deliver outstanding customer outcomes.

• The ability to prioritise, manage multiple stakeholders and work independently in a remote environment.

• Knowledge of the construction sector or related industries would be advantageous.

What You'll Need

• Knowledge of FCA regulations gained within a regulated sales or commercial environment.

• Proven experienc (typically five years or more) in strategic or key account management.

• Demonstrable success in achieving or exceeding commercial and revenue targets.

• Experience developing and delivering strategic account plans.

• Strong commercial awareness and the ability to identify market opportunities.

• Excellent problem-solving and strategic thinking skills.

• Experience using CRM systems such as Salesforce and Microsoft Office applications.

• A Bachelor's degree in Business, Marketing or a related discipline, or an industry-recognised qualification such as ACII, would be beneficial.

• A full UK driving licence and willingness to travel regularly across the UK.

What We Offer

• 25 days annual leave (with the ability to purchase more), plus 2 wellbeing days and volunteer days.

• Annual profit share bonus.

• Free private medical and dental cover (with the option to upgrade).

• Pension – up to 10% employer contribution.

• Access to health and wellbeing programmes, employee assistance programmes and occupational health support.

• Mobile phone and technology provided to help you stay connected.

• Cycle to Work scheme and access to discounts through Reward Gateway.

• Enhanced maternity, paternity and adoption leave.

• Reimbursement of professional membership fees where applicable.

Diversity, Equity & Inclusion

At HSB, Diversity, Equity and Inclusion foster innovation and resilience and enable us to act braver and better. Embracing the power of DE&I is at the core of who we are. We recognise that diversity is multi-dimensional, intersectional and unique, and we are committed to building a workforce that reflects the communities we serve.

We welcome applications from people of all backgrounds, experiences and perspectives. We know that great candidates don't always meet every requirement listed in a job description, so if you're excited about this opportunity but your experience doesn't align perfectly, we'd still encourage you to apply.

We're committed to creating an inclusive recruitment process. If you require any reasonable adjustments at any stage, please speak with your Talent Acquisition contact and we'll be happy to support you.