Title:  Digital Underwriting Lead

About us

At Munich Re Specialty – Global Markets (MRS-GM), it is our ambition to become the leading Primary Specialty Insurance provider, underpinned by an effective and adaptable strategy, superior products and industry leaders working in a supportive environment to achieve this.  

At the heart of our success is a strong culture where people are encouraged to be present, bold and curious, allowing them to achieve their individual goals.  

Please see our website for more information.

Digital Underwriting Lead

We are currently looking for a Digital Underwriting Lead to work with us on a full-time basis in one of our regional UK office locations (Manchester, Birmingham, Leeds, Kent, Glasgow etc.), reporting into the Head of Underwriting Operations.

We would welcome applications from candidates from diverse backgrounds and experiences for this role. The ideal candidate will have experience in digital strategy, a track record of delivering digital products, and a strong desire to grow in this field.

As the Digital Underwriting Lead, you will be aligned to a portfolio of customers/brokers and be responsible for proactively developing our SME digital book of business. You will deliver excellent broker/customer experience and technical underwriting support in a fast-paced multi demand channel environment.

Responsibilities:

• Work with Munich Re Specialty, Global Markets UK Leadership team to develop and implement the Digital Underwriting Strategy for both new products and existing lines of business
• Lead and mentor a team of digital underwriters, providing guidance on underwriting best practices, decision-making, and digital tools.
• Drive the professional development of team members through training, coaching, and performance feedback.
• Foster a collaborative and efficient work environment to improve team performance.
• Utilize digital platforms and tools to assess and underwrite various types of insurance policies (e.g., Cargo, Engineering, Terrorism).
• Create and deliver our on-line strategy creating an aligned team supporting all Lines of Business.
• Analyse data from multiple sources (e.g., customer information, claims history, third-party data) to evaluate the risk of underwriting policies.
• Make informed decisions regarding policy approvals, pricing, and terms based on digital risk assessment models.
• Collaborate with other departments, such as risk management, claims, and product development, to ensure that underwriting guidelines and procedures are aligned with the company’s goals.
• Monitor and update underwriting policies to reflect changing market conditions, new data sources, and emerging trends in the industry.
• Communicate with agents, brokers, and clients to clarify underwriting requirements and resolve any issues during the underwriting process.
• Maintain accurate and up-to-date records of all digital underwriting activities.
• Stay current on regulatory changes, industry trends, and best practices in digital underwriting.
• Help drive forward good Conduct for the business to deliver the best outcomes for customers / policyholders.
• Understand all appropriate lines of escalation and the responsibilities of the Product Conduct Risk Strategy Group (PCRSG), Underwriting & Claims Sub Committee (UCSC), ExCo and Board for Conduct Risk.

Knowledge and Skills

• Proven experience in underwriting
• Strong understanding of digital underwriting platforms, data analytics, and risk assessment.
• Leadership experience in managing teams and driving performance.
• Excellent problem-solving and decision-making skills.
• Familiarity with industry regulations and compliance standards.
• Ability to work cross-functionally with technical teams and stakeholders.

Diversity, Equity & Inclusion

At Munich Re, Diversity, Equity, and Inclusion foster innovation and resilience and enable us to act braver and better. Embracing the power of DEI is at the core of who we are. We recognise diversity can be multi-dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs. Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed.

All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process. You can request an adjustment by speaking to your Talent Acquisition contact.

Learning and innovating today, striving for sustainable societies and business tomorrow

At Munich Re Specialty – Global Markets our approach to ESG is underpinned by our desire to seize business opportunities and to nurture a stimulating and inclusive work environment. Our ESG strategy aims to deliver holistic impacts across environmental, social and governance topics including supporting a number of local initiatives within our community and offering volunteering opportunities for colleagues.

Learn more about sustainability at Munich Re – choose your impact! 

Benefits

• 25 days Annual Leave + Bank Holidays
• 10% Non-contributory Pension
• Eligibility for an Annual Bonus
• Private Medical + Dental Insurance
• Critical illness insurance + Life Assurance + Permanent Health Insurance
• Wellbeing and Development Scheme + EAP + Health Assessments (subject to scheme eligibility)
• Electric Vehicle Salary Sacrifice Scheme
• Study & continuing Professional Development Support
• Hybrid Working + IT Home Set-up Support

#BePresent #BeBold #BeCurious