Sr. Product Operations Enablement Mgr

Location:

Amelia, OH, US

Job Type: Full-Time

Work Mode: Hybrid

Job Level: Professional

Job ID: 11606

Company: American Modern Insurance Group

Employment Type: Regular

Area of Expertise: Operations & Product Management

Description:

If you have project management skills, consider joining our team as a Sr. Product Operations Enablement Manager and help us drive success and deliver results

Title: Sr. Product Operations Enablement Manager

Salary range: $88,000-135,000

Location: hybrid (40-50% in the Amelia, Ohio office)

*Please add a cover letter with details if you are not local and plan to relocate for the hybrid schedule

Recruiter: Sonya Fischesser

Exempt position

American Modern Insurance Group, Inc., a Munich Re company, is a widely recognized specialty insurance leader that delivers products and services for residential property – such as manufactured homes and specialty dwellings – and the recreational market, including boats, personal watercraft, classic cars, and more. We provide specialty product solutions that cover what the competition often can’t. We write admitted products in all 50 states and have a premium volume of $2.2 billion.

Headquartered in Amelia, Ohio, and with associates located across the United States, we are part of Munich Re’s Global Specialty Insurance division. Our employees receive boundless opportunity to grow their careers and make a difference every day - all in a flexible environment that helps them succeed both at work and at home.

Purpose:

The Product Operations Enablement Manager is responsible for designing, implementing, and maintaining scalable product operations capabilities that support future growth and efficiency. This role leads the development of the product technology roadmap and cross-functional initiatives to transform how our products are developed, underwritten, and delivered, leveraging technology and process improvements to enhance customer experience and drive business profitable growth. By aligning transformation efforts with CUO and enterprise-wide objectives, this leader ensures Product Operations is a catalyst for strategic execution and business success.

Roles & Responsibilities:

Product Transformation & Enablement

Research and inform ideas for the CUO-area Product Technology Roadmap in alignment with Product, Underwriting, Actuarial, and Compliance strategies
Identify, build, and implement tools, systems, and processes that streamline product development, regulatory readiness, and go-to-market execution

Collect business use cases, create benefit cases and drive initiatives that modernize and futurize product delivery (e.g., Earnix pricing engine, Underwriting rules engine, Forms delivery system, Aerial Imagery, AI-based underwriting)

Strategic Project Leadership

Act as Product Owner for assigned tools and strategic projects; Develop and Execute on POC’s to translate strategic concepts into executable plans
Define scope, requirements, and stakeholder for assigned projects

Monitor and report progress on assigned projects while addressing risks, dependencies, and adoption hurdles

Transition Future-State changes into Current-State Workstreams and Processes

Support identification and mitigation actions around risk, compliance, and quality initiatives working closely with other managers within Product Operations and Product Management
Working with the Manager of Quality & Training, will support identification and development of new training, SOP development, and quality initiatives as new tools are introduced in the daily work of Product Operations and Product Management

Examples of Future-State and Enablement Projects include but not limited to:

Guidewire upgrades including APD implementation and use case design
Earnix development, build, and implementation including the development and implementation of quality routines around rate verification and manager signoff of intended changes
Premium transparency in its future state
Rec + project management

Required Technical Skills:

Experience in P&C insurance, with deep experience in product development, management, or transformation experience

Must be able to work seamlessly within other areas of Pricing & Underwriting, Product Management, and Product Operations for smooth transition of identification, development, and implementation of these futurized initiatives
Strong understanding of Product Development Life Cycle (PDLC) Software Development Life Cycle (SDLC) and insurance operations
Demonstrated ability to lead enterprise-level initiatives and deliver strategic change
Excellent stakeholder management, communication, and project execution skills
Working knowledge of actuarial, regulatory, and underwriting principles
Project Management skills for Business Owned projects
Lean Process management
Agile and Waterfall project management for IT owned projects
Understand of Product Owner competencies.
Understanding of One Essentials

Skills / Knowledge / Experience:

Experience in Property & Casualty Insurance Product Development/Management; preferably in personal lines with a specialization AMIG product suite. Demonstrated leadership ability, ability to lead complex projects, quality mindset, process improvement and innovation are key skills

Education, Certifications & Designations:

Required: Bachelor’s degree Business, Finance, Math, Statistics or similar field

Preferred: MBA or similar advanced degree, CPCU and/or FCAS

We are proud to offer our employees, their domestic partners, and their children, a wide range of insurance benefits:

Two options for your health insurance plan (PPO or High Deductible)
Prescription drug coverage (included in your health insurance plan)
Vision and dental insurance plans
Short and Long Term Disability coverage
Supplemental Life and AD&D plans that you can purchase for yourself and dependents (includes spouse/domestic partner and children)
Voluntary Benefit plans that supplement your health and life insurance plans (Accident, Critical Illness and Hospital Indemnity)

In addition to the above insurance offerings, our employees also enjoy:

A robust 401k plan with up to a 5% employer match
A retirement savings plan that is 100% company funded
Paid time off that begins with 24 days each year, with more days added when you celebrate milestone service anniversaries
Eligibility to receive a yearly bonus as a Munich Re employee
A variety of health and wellness programs provided at no cost
A hybrid environment that gives you a choice in where and how you get work done
A corporately subsidized on-site cafeteria as well as a We Proudly Serve coffee shop
An on-site complimentary workout facility as well as walking trails on campus grounds
On-site wellness center complete with nurse practitioner
Financial assistance for adoptions and infertility treatment
Paid time off for eligible family care needs
Tuition assistance and educational achievement bonuses
Free parking
A corporate matching gifts program that further enhances your charitable donation
Paid time off to volunteer in your community

At American Modern, a subsidiary of Munich Re, we see Diversity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services.

We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Applicants requiring employer sponsorship of a visa will not be considered for this position.